This Privacy Policy explains how Prime Finance International（PFI）., a United States company (“PFI”, “we”, “us”, or “our”) collects, uses, and protects information when users access or use the PFI platform and services available through PFI website (the “Services”).
PFI operates as a fiat on-ramp and off-ramp aggregator, connecting users to licensed payment providers. PFI does not directly process fiat or cryptocurrency transactions.
By accessing or using the PFI platform, users agree to the practices described in this Privacy Policy.
1.1 Prime Finance International（PFI）. is a company operating under the laws of the United States.
1.2 The PFI platform can be accessed through the website.
1.3 For privacy or compliance inquiries, users may contact US.
1.4 PFI provides infrastructure that connects users to licensed payment providers such as MoonPay, Banxa, Transak, Alchemy Pay, and other licensed partners.
2.1 To operate and improve the platform, PFI may collect limited information from users.
2.2 Personal Information
Personal information may be collected if voluntarily provided by the user, including but not limited to:
2.2.1 Name
2.2.2 Email address
2.2.3 Phone number
2.2.4 Wallet address
2.2.5 Account login information
2.2.6 Customer support communications
3.1 When users access the platform, certain technical information may be collected automatically for security and operational purposes.
3.2 This information may include:
3.2.1 IP address
3.2.2 Device information
3.2.3 Browser type and version
3.2.4 Access timestamps
3.2.5 Platform usage data and logs
4.1 PFI may record basic transaction request data necessary for the operation of the platform.
4.2 This may include:
4.2.1 Selected payment provider
4.2.2 Wallet address
4.2.3 Transaction status
4.3 PFI does not collect or store:
4.3.1 Credit card details
4.3.2 Bank account information
4.3.3 Identity verification documents
4.4 Such information is handled directly by licensed third-party payment providers.
5.1 PFI acts solely as a technology aggregator connecting users to licensed payment providers.
5.2 When a user selects a payment provider through the platform, the transaction is conducted directly between the user and the selected provider.
5.3 The payment provider is responsible for:
5.3.1 KYC verification
5.3.2 AML compliance
5.3.3 Payment processing
5.3.4 Regulatory obligations
5.4 Each provider operates under its own privacy policy and regulatory framework.
5.5 Users are encouraged to review the privacy policy of the selected provider before completing any transaction.
6.1 Information collected may be used for the following purposes:
6.1.1 Operating and maintaining the platform
6.1.2 Improving system performance and functionality
6.1.3 Monitoring platform security
6.1.4 Preventing fraud or misuse
6.1.5 Responding to customer support requests
6.1.6 Complying with legal or regulatory obligations
7.1 PFI may share limited information with third parties in the following situations:
7.1.1 Service providers that help operate the platform (hosting, security, analytics)
7.1.2 Payment partners selected by the user
7.1.3 Authorities or regulators when legally required
7.2 PFI does not sell personal data.
8.1 PFI implements reasonable security measures designed to protect user information.
8.2 These measures may include:
8.2.1 Encrypted communications
8.2.2 Secure infrastructure
8.2.3 Access control systems
8.2.4 Security monitoring
8.3 However, no digital system can guarantee absolute security.
9.1 Personal information is retained only for as long as necessary to:
9.1.1 Operate the Services
9.1.2 Maintain operational records
9.1.3 Prevent fraud
9.1.4 Comply with legal obligations
9.2 Data may be securely deleted or anonymized once it is no longer required.
10.1 The PFI website may use cookies and similar technologies.
10.2 These technologies may be used for:
10.2.1 Improving user experience
10.2.2 Analyzing website usage
10.2.3 Maintaining session security
10.3 Users may manage or disable cookies through their browser settings.
11.1 Depending on applicable laws, users may have certain rights regarding their personal data.
11.2 These rights may include:
11.2.1 Access to personal data
11.2.2 Correction of inaccurate information
11.2.3 Deletion of personal data
11.2.4 Restriction of processing
11.2.5 Withdrawal of consent where applicable
11.3 Requests may be submitted to PFI designated email
12.1 PFI operates globally and user information may be processed in jurisdictions outside the user’s country.
12.2 Reasonable steps are taken to ensure appropriate data protection measures.
13.1 PFI services are not intended for individuals under the age of 18.
13.2 PFI does not knowingly collect personal data from minors.
14.1 PFI may update this Privacy Policy from time to time.
14.2 Updated versions will be published on PFI website
14.3 Continued use of the Services after updates constitutes acceptance of the revised policy.
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